TICKETS Many mails, all saying I had to click on "Your events", to get my ticket. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. But yeah Im NEVER using them again What happened to you? So if you find that your tickets have disappeared it seems there's no need to worry. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Tried resetting my password but no email sends to my account. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Thank you. They said he had 6 tickets ( I only had 5!) I cannot access the tickets I just bought! I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. I tried this for a couple days until I decided to email support. On hold forever while I worked in the kitchen. AXS App: Selling Tickets Share I understand theres a pandemic going on, and Ive tried being patient for weeks now. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. Tap for tickets to see the artists and teams you love. However in my app it still shows that I have two tickets. This also did not work. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. I can log in on my computer but not on the AXS app on my phone. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. Sent to voicemail every time, no calls back. 5. Clicked the verify button oops something went wrong. Hooray!But it forgot who I was and told me to create an account again. 5 comments 100% Upvoted This thread is archived It's all a fan needs, all in one app. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Tap for tickets to see the artists and teams you love. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). This update includes performance improvements and bug fixes. And why did I pay such exorbitant surcharge fees for THIS experience? They show up on website though. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Have had a variety of other problems in the past, particularly with tickets not displaying. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake then to me it seems something is missing from the transaction. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. This is how I was tricked into buying more tickets. AXS site or mobile wont let me sign in for refund. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Get all of your passes, tickets, cards, and more in one place. Mine kept giving me the incorrect password error when I knew it was correct. Once there, it was another 40 minute wait (missing one band), before they could get in! I hope this video helps a few people in solve this. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. I went back to AXSTickets and they were there. I shall try that on Monday after the show. For more information, please see our I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. No paper tickets required. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. I was worried that they had been cancelled for some reason after reading that it has happened to others. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. On android, goto "Settings" click AXS Tickets app. I am so sad and frustrated. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Extremely disappointed. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I never write negative reviews but this is the worst app I have ever tried to use. It's all a fan needs, all in one app. This was after spending quite a bit of time talking on the phone with customer service before we left home! AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. I have changed my password. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Anyone else's tickets disappear off of AXS? With the AXS app, you can 2 x tickets available, good seats in section B2. Is it Safe? tl:dr - Crashy app. ~VP, Contact Center. BUY THE PERFECT Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. I had to get on my phone. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. Buying tickets was easy of course .. but getting a refund is a whole other problem. Seamless transaction, everything worked out perfectly and no issues getting in. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. My daughter ending up unable to transfer her tickets, so lost over $100. Checked my account and it's back in there. Press J to jump to the feed. Very disappointed. Payer 4,10 (Page St. Maximin) 38,8 km. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. The absolute worst and most unprofessional app i have ever used. Front row or on the aisle? Do the terms of your original ticket purchase permit you to re-sell the tickets? It's absolutely sensible that they keep your money until after the event. So purchasing through the website and AXSTickets doesnt work - even with all their tips. I show up to the event very early, just in case, and no one at the venue said anything. I finally had to send him a picture of my ID so they could look up the ticket to print for him. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. And the pending charges. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The end. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Create an account before you try to buy tickets for the first time. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. DON'T DO IT! Im trying to sell the missing order as it was made in error. AXS Tickets does not seem very safe to us. Then I heard nothing else from support. Create an account to follow your favorite communities and start taking part in conversations. I also purchase tickets insurance with no email confirmation!! Now, tell me why this is happening. THANK YOU! - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Tickets not showing up in app for event next day. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. Please answer. Don't know why it won't work. Please fix. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. It seems like nothing on AXSTickets worked! I ordered tickets online to a recent show. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. I needed an account. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. There is no fee for transferring seats and you are allowed unlimited transfers. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Solid Gold Turf Club St Paul Minnesota Friday November 26. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. I logged in and it said I had no purchased tickets and no events. Hour long customer service wait with no live person interaction. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. Wondering if they took them off to change dates. Their customer service is horrible. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. If you have just bought your tickets and aren't seeing them in your account, hang tight! We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. What does face value mean? Tap for tickets to see the artists and teams you love. find great events near you, buy 100% official tickets, sell your seats if you What is a Pre-sale? Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. and our The show is tonight with no way to access my account or update my password. Worst customer service YET again! In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Hopefully this will save someone from the panic attack I just had over my tickets. Lets try again. So I kept trying and the same thing kept happening. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Has anyone else had this problem? For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. This is horrible, such a terrible app. . When I've bought tickets from AXS before they took a few days to show up in my events. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . This is the ABSOLUTE WORST APP I have. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. My AXS app doesn't let me access my account so i hope they fix the issues. Hopefully this will save someone from the panic attack I just had over my tickets. This helps prevent ticket touting and help combat illegal counterfeiting. This is the second time I had to deal with AXS and both times I had bad experience. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Is it Legit? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Too bad it makes you give AXSTickets at least one star on the review. Is it my iphone? "Swan Lake" tells the story of a young . DO NOT USE THIS COMPANY! click "Force Stop". I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. Thanks for the review and enjoy your event! I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. Its all a fan needs, all in one app. AXSTickets communications are confusing. We often link to other websites, but we can't be responsible for their content. Im going to recommend Red Rocks find another ticket vendor! But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. Still no success. Front row or on the aisle? Really?!!!. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Cheers! I buy tickets on other companies and never have problems like this. Their website did not inform me I would be charged $25 for this service. For more information, see the developers privacy policy. Then confirm "Reset Network Settings". Even the emails disappeared. 1x ticket, 75 face price. Adding tickets to Wallet is a must, and sending/revoking needs major help. I called the royal albert hall at last minute and they said they can reprint. LTE/3G/2G (auto connect). SOLD TICKETS VIA AXS. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. Follow the AXS Tickets iOS app troubleshooting guide Here . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Worked last week when I checked. With the AXS app, you can I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Yep, my account is back to normal now too. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Panic over. Tried it. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Hi Lennie, Thank you so much! Their customer service is also by far the worst i have EVER experienced. He never received the email. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Save your emailed tickets. Ugh! NOT RECEIVED MY TICKETS FOR TONIGHT I am never and I mean NEVER going to buy from AXSTickets again until they fix this! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I had to log in each time I used AXSTickets, which was several times within a couple of days. Same here! 1. I got to the event, having paid for 10 tickets, and the etickets didnt work. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time).