ebay item marked as delivered but not received ebay item marked as delivered but not received

In any case, RM cannot send the receiver (me) any written communication firstly as per the policy published on their website and secondly because the parcel wasn't addressed to my correct address, meaning I cannot be the receiever. A sellers next move will depend on the most recent status shown on the item tracking information. Sellers cannot close cases. With this information, you should be able to get a refund through Paypal. I also work from home and can see the mailbox from by desk and I have seen "delivery exception" errors that were along the lines that I wasn't home (I was) or that my mailbox was full (it wasn't). What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS tracking says that my package is in the mailbox, but it isnt, UPS package that didn't arrive on the delivery date, UPS says delivered, but my package still hasnt arrived. You can always tell, too, because the scan says delivered at some odd time like 9:44 am when the USPS carriers never get here until mid-afternoon or later, ever, ever. by go_mets Sun Feb 03, 2019 3:48 pm, Post 05:23 PM. However, it would be a good idea to ask the buyer to: Note that eBays policy on missing items is explicitly clear buyers are entitled to a refund under the Money Back Guarantee. If the package was sent to the wrong address, you will be better positioned to explain your situation in any discussion or dispute. You are in the control group. Unfortunately, I don't see anything other that what's in the attached picture. You dont have to worry! 26-06-2019 by htdrag11 Sat Feb 02, 2019 11:47 am, Post Don't it always seem to go * That you don't know what you've got * Till it's gone. Create an account to follow your favorite communities and start taking part in conversations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If I had bought the phone from Curry's and the same thing happened, they would investigate it, not me. Check out the options in the table below: To skip the nightmarish procedures, they can sign up for DoNotPay, use the Late Delivery Refund product, file a claim in a few clicks, and get the money back in minutes! eBay is another place to look for open-box items, but you'll want to shop with care. The status says the item was "Delivered to agent," so the item shows as delivered. by mega317 Fri Feb 01, 2019 4:14 pm, Post We'll also help you do boring tasks quicker or take care of them entirely on your behalf. - The RM link ebay has provided itself suggests that the sender should contact RM not the receipient. Normally, in cases of non-delivery you can try your payment provider for help so it is important to double check that the phone was not correctly delivered. We would like to show you a description here but the site won't allow us. They may be able to issue a chargeback or if it's a credit card it might be covered by statutory card purchase protection. The G1 from Yamaha can be removed via the following steps: Use a bit of penetrating oil and wait for some time. The desktop site is fine . I have seen PO mark items as delivered that showed up a day or two later. 48 ounces without filter change. This is an original Oster replacement part. I checked my front door cam from that day and the mail carrier had no packages in his hand. i asked here to send me a message saying she got it so when i ring up tomorrow i can tell customer support. Whatever you decide, well present you with the easiest method to do so! Unfortunately the seller was a nightmare, insisting that the by mega317 Sat Feb 02, 2019 1:20 pm, Post All RMAs are valid for 10 days. on I Browse eBay eBay HelpSign In Community eBay Announcements eBay Announcements Discussion Boards Inside eBay As Ebay are asking for something you can't provide, it's prpbably time to open a case with Paypal. This is just annoying that RM won't give me any written confirmation as per their policy and eBay still want me to get a 'mis-delivery' confirmation and not the seller who's error this is. 05:30 PM. What to Do as a Seller When EBay Item Says Delivered But Never Received Note that buyers have up to 30 days after the estimated delivery date of an item to report it missing on EBay. Thanks for your message. Hi All I purchased a handbag and it's been marked as delvered on Monday but it did not arrive with my Monday parcels. Manage Returns and Refunds Other options for you It's PRINCIPAL, not PRINCIPLE. Note that if the seller doesnt offer delivery confirmation, doesnt provide a resolution or you simply dont receive a response in that time, you can ask eBay to intervene. Tip. However, RM track and trace clearly shows the package was delivered to Durham Delivery Office and not your address, or any private address. Ebay requires tracking on everything you sell, otherwise you forfeit all seller protection, because there is no evidence you even sent anything aside from the buyer's word (and lets be frank, everybody lies. I can afford to pay the 8000, how do I increase my limit so this 05:09 PM, "In response to your claim, the seller has provided proof of shipmentindicating that the item was shipped to you. It was a $120 handbag and I can't really afford to lose that money. Edit: Okay AP don't diffentiate between parcel post and click and send (which is definitely tracked to the door). This is one of the most common reasons for an item not received claim. There are CCTVs in every corner of the building.- I have been asking the serial number for the phone seller despatched, but they have been giving several reasons not to share it (parner forgot the written note in the mobile store, wife died, they don't want to help because I opened an ebay case, etc.). The same thing happened to me. In another case it was delivered to another address (same house number but totally different street names) but they were able to retrieve it. 10:16 AM, I agree with what fellow members have already said, I know what I wish I could say, but I won't, on I am suspicious that the seller is fraudulent here. but when I click the button thr next stage doesn't complete. All she provided was the tracking number. But if I used my broker service I might be able to get them to put some pressure on the courier company. You are welcome. 05:20 PM Is this not enough for ebay that me or someone authorised by me haven't accepted the parcel and since someone has clearly signed for it falsely it appears rather 'stolen', than 'lost' ? 7 ; Cylinders, 2 Cast Iron Sleeves. appeal this decision because I have a receipt of my return from the post Check if it was delivered to the wrong address. Made from military-standard aluminum . USPS is the most trusted delivery service in the USA. The reception was manned at the time RM shows the item delivered. by 2pedals Fri Feb 01, 2019 3:57 pm, Post You can start by submitting an Item not received request. There is no after my own ' investigation' I was able to p Hi I have recently encountered problems bidding near the end of auctions If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can either ask the seller for a refund, or for them to send you a replacement item (if they have one). After this, eBay will step in. I read that it sometimes appears as delivered but can take an extra day so I waited. This does not mean that you have to issue a refund. 23-01-2014 have looked into it and sided with the seller on the basis of hygiene 30-01-2014 I have won auction and paid for item. It also might be advisable to stop by the neighbours to see if they might have grabbed the package either by mistake or for safekeeping. The purchase is still pending in my bank account. Luckily, the seller posted the item to a location 300 miles away from me, which saved me from getting scammed. Item marked as delivered but buyer says not receiv Western Australia Seller Community Connect, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. Could your business benefit from fast, flexible funding? Any items returned without a RMA number will be refused. Options. If you use DoNotPay's Burner Phone and Virtual Credit Card products, you'll never have to supply your real info to random companies again. It is the sender of the parcel that has to in initiate the complaint with Aust Post. This will mean closing your Ebay case. by ResearchMed Fri Feb 01, 2019 5:59 pm, Post . 26-06-2019 You can track your package by calling a USPS customer service rep, but note that the reps dont have any additional info apart from what they can find on the official website. on - I have already provided them with passport stamps etc. MarketWatch provides the latest stock market, financial and business news. 12:47 AM. - Concierge have never stolen any parcels, the lady is very nice and keeps everyone's parcels locked away. funkytowngore Get $50 off your Wayfair order with this coupon code. Our address is 7940 S. Valley View Blvd, Suite 100, Las Vegas, NV 89139 All pick up items must be retrieved within 14 days from the date payment was recorded. The evolution of the Pokmon Trading Card Game. DoNotPay is invaluable when dealing with companies and their confusing policies, but we can also help you bypass tedious government procedures. And stays Tracking will allow them to see whether the item is late or has been delivered to the wrong location. The 35th Anniversary Collection. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. USPS used to be fairly dependable, now it's hit or miss. How to Become a Highly Paid Instagram Influencer, 50 Best Drop Shipping Business ideas & Opportunities for 2023, 50 Best Social Media Business ideas & Opportunities for 2023, How to Become an Instagram Model or Influencer and Get Paid, How to Make Money Taking Surveys Online Without Paying a Dime, 50 Best eBay Selling Tips & Tricks for Beginners in 2023, How to Start an Internet Marketing Home Based Business in 17 Steps, How to Start an Etsy Shop Business in 27 Steps, contact the postal service for an insurance claim, insurance claim with the shipping company, Check with other household members that they did not forget to mention a package arriving, Make a thorough search around the outside of their house to make sure that the package was not left in an unusual place, Ask neighbours whether they have received any packages on behalf on someone else, Contact the shipping company to request more details about the delivery, File a police report if they suspect the item was stolen. eBay are being useless here. If your eBay buyer hasnt received their package yet, but the status says its been delivered, they should track the package before taking further action. been received by the seller.Could you What on Earth has happened to the purchase history page over the last According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. Winning bid: 0.99. In some cases, if your neighbour received your mail by accident, they will bring it to you. by htdrag11 Fri Feb 01, 2019 4:30 pm, Post Using one of those two services will ensure that you have done everything possible from your end to ensure the buyers package is en route to the address the buyer provided. limit. Estimated delivery dates - opens in a new window or tab include seller's handling time, . However, another alternative to the refund is to send a replacement item, though sellers should check with the buyer first whether this is an appropriate solution. Plus get a receipt from USPS. I bought a fairly expensive card off of Ebay. AU $16.05 to AU $25.36. Post Some buyers just don't understand the rules or really don't read them. So much so that this has created a problem with dishonest "item not received" claims, where even the USPS proof of delivery is not sufficient evidence for eBay to side with the seller. - Seller sent something else such as a letter, the postie put it in my postbox and signed for it themselves (any parcel larger than 1cm thickness won't pass through the letterbox, so no way they can force in a boxed iphone). Questions on how we spend our money and our time - consumer goods and services, home and vehicle, leisure and recreational activities. In hindsight, it's not worth the risk. by stoptothink Fri Feb 01, 2019 4:41 pm, Post By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 26-06-2019 In this scenario, should the courier fail to locate and deliver your eBay package, it will be considered lost. Strongly suggest folks invest in a video doorbell (with motion detection) or some type of motion sensitive light/camera trained on the front door. Got buying related questions? If the tracking shows delivery to the correct address, Ebay won't get involved. FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. More often than not, when buyers and sellers find themselves at odds over whether a package was ever delivered, it is the shipper that is to blame. which prove I and my family weren't even present in the UK to accept the parcel, which means someone has falsely signed for me. by jrbdmb Mon Feb 04, 2019 12:41 pm, Post If you paid by credit or debit card, contact your card issuer for advice. File your non-reception with Ebay, call Ebay Customer Service (if the seller hasn't already), and tell them the story. - postie stole it (not reported before in our building- more than 100 residents). Twitter working on capability for verification code via WhatsApp Twitter is reportedly working on the ability to fully allow users to receive verification codes through WhatsApp, similar to receiving text messages. 02:15 PM. by jabberwockOG Fri Feb 01, 2019 5:24 pm, Post eBay item not received but says delivered? Usps tracking is often flat wrong. The latest updates and insights for growing your business on eBay, More information on our upcoming eBay UK Events. HUGE MISTAKE BUYING A HIGH VALUE ITEM FROM EBAY. on I would RING Paypal (after the tracking check) and ask to talk to a supervisor. 30-01-2014 Still nothing. While the pressure is not dangerously excessive in an M1, PPU like other domestic ammunition companies, addressed this pressure issue by developing a round that duplicated the original 30-06 M2 GI spec loading with a powder similar to IMR 4895. Amazon, Newegg, and Best Buy all sell open-box items, and products often fall under their standard return policies (though obviously, you'll want to double-check before making a purchase). I just realized the "Garbage" Purchase History des VAT 20% confusion on when VAT is added to stamp pu New glitch since eBay messed with purchase history. Why Did My Package Go Farther Away, USPS? a morning and I'm already sick of having to fetch my mobile phone to get We have helped over 300,000 people with their problems. If the carrier cannot fit an item into a mailbox and decides the package should not be set outside of a house, they can and will retain the package and hold it for future delivery. View related content below. See original listing. few days?? How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. Its not uncommon for packages to get delayed, lost, or stuck in transit. I wasn't allowed to place my bid as it said that I had reached my The easiest way to resolve "item not received" requests is to provide tracking details showing the delivery address and delivery date of the item. We would tip him at Christmas if it were allowed (wink, wink). If I cannot drink Bourbon and smoke cigars in Heaven then I shall not go." Irregardless I will not be using PayPal for any transaction in the future as it clearly does not have the buyer protection it advertises . Ordered an item and the wrong thing item was delivered, Strange Message when Trying to Add an Item to my Basket, Save time and improve your bottom line with eBay fulfilment by Orange Connex, Weekly Chat with the eBay Community Team- 01.03.23 @2pm, Fee changes for business sellers starting from 2 March 2023, Gotta sell em all! Mark as New; . I recently signed up for Amazon Prime. Help for buyers and sellers. We had the same mailman for 25 years, now it's a different person every time I see them and they all remind me of Newman on Seinfeld. If there was, then they may have simply forgotten to give you the package. If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an "item not received" request. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. EBay will then share the details of your request with the seller, including whether you are asking for a refund or a replacement item, at which point the seller has three days to respond. The seller told me she spoke with them and that I can do it. Beautiful coin received safely, seller highly recommended! Does it give the type of postage. You do not have permission to remove this product association. If valid tracking information is showing that the item has been delivered to the intended destination within the correct time frame, as the seller you do not have to refund or otherwise resolve the situation with the buyer. Give it a few days. Even though this is the least occurring reason, it does happen. I would also be leaving neg feedback as the seller is not doing the right thing in locating the item and opening a complaint via Aust Post, on They pulled a "cannot deliver, unsafe, no one home" game once, I called her, said I am in my home office looking at my mailbox. Deliveries may be delayed due to Royal Mail industrial action. I did not receive the parcel even a few days after the estimated date due to Royal mail strike. purchase history. The Bogleheads Wiki: a collaborative work of the Bogleheads community, Local Chapters and Bogleheads Community, Re: eBay Item NOt Received - but DELIVERED. I think more often than not eBay will side with the buyer in this situation. office.Today I look the tracking history and I noticed the item has not Check out the table below and choose the tracking method that works best for you if the courier service is USPS: Can I file a claim if USPS fails to deliver my package? These items being sold are live fertile eggs.Find the perfect hot springs eggs stock photo, image, vector, illustration or 360 image. I requested the seller to despatch it ASAP, as I was travelling abroad in 10 days. I believe one time the item might have been stolen at my door - a 2nd time it was never delivered (I had video evidence). Also, as per eBay's ask, I contacted RM via phone and they confirmed the parcel was delivered in Durham and the address on the parcel did not match my address. A group video call means winners will get to talk to all the members for To track the package handled by USPS, your buyer needs to: If you used FedEx to ship the package, the buyer will have to: If you used UPS as the carrier service, the buyer should: To get a refund from USPS, your eBay buyer can: Getting a refund from FedEx requires your eBay buyer to: If you used UPS for delivery, your buyer can get a refund in the following ways: Input the tracking number in the search field, Enter the tracking number, door tag number, or FedEx office order number in the search field. It was a lot of money and I want to know what I should . She would have supplied the lodgement receipt to Paypal in defence of the claim as a tracking number that doesn't show delivery to "your" suburb confirms delivery to the wrong address and doesn't comply with proof of postage requirements, that is the seller didn't win the claim on a tracking number alone. Before delivering a package, a postal carrier can scan the package before it is actually delivered. Yet, I never received it. Seller despatched the 1250 phone using Royal Mail Signed For and not special delivery or tracked 24/48 hours. Have it in mind that it is always good for eBay sellers to upload an items tracking information as soon as possible. It was Parcel Post (a 3kg satchel apparently) "delivered" at the suburb 1 over from me. The buyer is entitled to a full refund. 26-06-2019 For my first free 2 day delivery I ordered an Amazon Firestick. Otherwise, if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. If this is the case, there may be a note about the packages location posted in the system. 2 quarts synthetic 5W-30. I bid, I win, I pay - you deliver Message 2of 14 See Most Recent 1 Helpful Reply on a half blank page . You have to wait to see if the shipper can locate your insured package. the code. by htdrag11 Mon Feb 04, 2019 2:56 pm, Post A close friend worked in a post office in Westchester County (NY) both inside and delivery. That's the argument the OP needs to have with eBay, not proving they were abroad at the time, which is actually irrelevant. We are here to explain all you need to know about package delivery and the steps you need to take if your parcel is missing! You bought something that didn't actually exsist. Around here the USPS is lazy and scans things as delivered when they're put in the carrier's truck, and then at some point over the next 2-4 days the carrier actually gets around to delivering the package to the door. There is nothing strange in the sellers listing. The purpose of this item is to hold the blade and seal in place at the . by Nissanzx1 Fri Feb 01, 2019 11:32 pm, Post fit Double K Clippers. Report all delivery issues via the USPS website. In fairness to them if an item is stolen at the door - I can understand that they cannot be responsible. We use the info you provide to send a claim for youall you need to do is complete the following instructions: We send your claim to the USPS claims department, and you are all set! What am I to do now? Have it in mind that once the buyer has less than 5 feedback ratings and/or has been an eBay member for less than a month, chances are you are dealing with an untested customer. by nguy44 Sat Feb 02, 2019 5:02 am, Post Thanks, desperation makes one take silly risks!!! - Seller sent the item to themselves or their relatives and not to my address (no location tracking). The little symbols have gone, so you can no longer see if eBay Item Says Delivered but Never ReceivedRequesting a Refund If your missing eBay package was sent with Priority Mail or Priority Mail Express, you can request a refund. If youre stuck and dont know what to do, DoNotPay teaches you the steps to take if the eBay buyer says the item was not received, but tracking shows it was delivered. This will automatically close the Ebay case but paypal are more likely to properly investigate. Explain your side of the story and see if you can get the decision reversed. - edited Reddit and its partners use cookies and similar technologies to provide you with a better experience. The content you are looking for has been archived. You are most likely to get Customer Services Dublin (known to be helpful) in the morning. 30-01-2014 Copyright 1995-2023 eBay Inc. All Rights Reserved. 23-01-2014 I am trying to ask eBay to step into a dispute with a seller. by Broken Man 1999 Sat Feb 02, 2019 12:32 pm, Post Item specifics. Is Getting a Refund for a USPS Late Delivery Possible? This penny can be worth more to a collector who values it for the gold and for the coin itself. Yet again, she's told me I need to do it. First thing you should do is look at the tracking on the RM website. on That wouldn't encourage me to do much. Privacy Policy. You can do this by logging into your account and clicking the My eBay link, which will take you to a summary page. Free delivery and returns on eBay Plus items for Plus members. The shipping duration was 2 vs. 3 days. Just called AusPost and they said they can't. Use our app to draft documents and contracts, get them notarized, or send them using an online fax functionality of our app. I purchased an iPhone on ebay (as it was out of stock elsewhere). I have had about half a dozen experiences in the past few years where that has happened. Also, why the seller always found new reasons not to share the serial number. If you're getting a refund, it will go back to your original payment method. Shipping services sign contracts that I'm guessing include penalties if they don't meet certain on-time rates. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No guarantees are made as to the accuracy of the information on this site or the appropriateness of any advice to your particular situation. 26-06-2019 I think this was FedEx--I called them, they confirmed delivery and maybe even talked to the driver? If as a seller you used either PayPal or eBay shipping labels, this should not be the reason. My building has a concierge service, but the receptionist confirmed that she received no parcel for me. I should add that we now sign up for FedEx or UPS tracking. This item: TACFUN All Steel M14/M1 Rear Handguard (Clips) Removal and Installation Pliers Tool $29. one. I don't have trouble with USPS packages, but FedEx and UPS have taken to tossing packages into the driveway (where I can't see them, since the garage is in the way) instead of leaving them at the front door. I need help again. on Copyright 1995-2023 eBay Inc. All Rights Reserved. Available for both RF and RM licensing. Because the seller was able toprovide proof of shipment, we cannot reverse this transaction or issue arefund. We encourage you to continue to work directly with the seller to, Western Australia Seller Community Connect, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. And we've had both FedEx and UPS parcels delivered to our house, but they weren't addressed to us. Money will be released on the date stated on paypal because there's no delivery confirmation to release it sooner. If you purchased an item on eBay and the shipment hasn't arrived, there are the steps you can take to try and track it down or ask to get your money back. I messaged seller Whilst it is unfortunate that you didn't receive your item, I must say that I think the feedback you left them is VERY harsh, considering all avenues could not have possibly been taken as yet by you in resolving this issue. At the end seller told me he Anglia Clipper Services Standard Scissor Sharpening Service. Listings that are marked "Not for Sale" don't have a blue "Buy Now" button, but others will still be able to see, like, share, and comment on them.