axs ticket refund insurance axs ticket refund insurance

Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. How do you send documents to Uber? When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. Please note that we are currently unable to process postal documents. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? By browsing this website, you consent to the use of cookies. . All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. They lure you into buying the insurance but little did I know that a refund will be issued . If I have Allianz ticket insurance and miss an event, can I get a refund? If you have bought your tickets at the venue's box office? Reddit and its partners use cookies and similar technologies to provide you with a better experience. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. Were very sorry for your loss and understand that this is a difficult time, however, we do require a copy of the death certificate to assess a claim. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). I don't know why LiveNation pushes them, but it . This policy will apply regardless of how the error occurred. Are AXS Premium tickets sold for every event? They will pursue AXS who in turn, will keep your money. How do I get my . We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. PROPER CONDUCT. Thank you for taking the time to let the people know. Privacy Policy Problem is I cant attend the event anymore :( so I cant get a refund. Peter Kay tickets --. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? We all hate lines. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Terms, conditions, and exclusions apply. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. Privacy Policy. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. ugh I am raaaaaging. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. If they pay you now, there's no insurance for them if the new owners are refused entry. ', Beware of this fake Disney+ phishing email. Exceeding these limits may result in cancellation of orders without notice. I realised I was too late for the standard entry tickets, as they had all sold out. We can't reclaim the money and issue the refund to a new card for you. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. How do I get my AXS Premium tickets once I complete my purchase? Event date, time, talent, participants and rosters are subject to change without notice. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Please visit our help page or contact customer support for assistance. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Individuals in possession of a recording device are subject to confiscation and/or ejection. You have chosen AXS Mobile ID as your method of delivery for your tickets. So please be as cautious as possible when going through AXS. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Can I get my money back for cancelled or postponed events? By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. Because almost every single time I go through them, its a battle to obtain my ticket. SEARCH/NO EXPECTATION OF PRIVACY. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. You should receive a confirmation after concluding your transaction. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. No forms, no IDs, no complications. The site owner may have set restrictions that prevent you from accessing the site. Cookie Notice Took about 5-6 weeks and lots of following up but did get all my money back. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. You may also be linked to a third-party site, which is not affiliated with our Service. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . A per-order delivery fee may also be assessed, depending on the delivery method. Refund policies may vary depending on promoter, venue, state or local laws. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . DE For tickets to events located in Canada, the Service is provided by AXS Group Canada. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Holder covenants not to sue any of Releasees for use of Personage as provided herein. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. To read the updated Privacy Policy, please. So I decided to treat myself and girlfriend to VIP tickets. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. We will require vehicle recovery service confirmation and receipts. I don't see why I should have to do the legwork on this one. Please be advised we will require a copy of the death certificate to be attached. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Shipping information, if any, is provided at checkout. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law).